Terms of Purchase – Swig Lifes

These Terms of Purchase govern all orders placed through the Swig Lifes website (hereinafter “we,” “us,” or “our”). By placing an order, you agree to comply with these terms. Please review them carefully before making a purchase.

1. Order Placement and Confirmation

  • When you place an order on our website, you are making an offer to purchase the selected products under these terms.
  • We reserve the right to accept or reject your order at our discretion, for reasons such as product unavailability, inaccuracies in product information, or suspected fraud.
  • Upon acceptance of your order, we will send a confirmation email to the email address provided during checkout, which will include details of your order, shipping information, and a unique order number.

2. Shipping and Delivery

  • Processing and Shipping Time: Orders are processed and shipped the day after they are placed.
  • Delivery Timeframe: All orders, regardless of destination, are expected to arrive within 5 days from the date of shipment.
  • Global Free Shipping: We offer free shipping worldwide on all orders, with no minimum purchase required.
  • Tracking Information: Once your order is shipped, we will provide tracking details via email, allowing you to monitor the progress of your delivery.
  • Delivery Responsibility: We are not liable for delays or issues caused by third-party shipping carriers, customs authorities, or unforeseen circumstances (e.g., natural disasters, public holidays).

3. Payment

  • Currency: All transactions on our website are processed in United States Dollars (USD).
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment options as displayed at checkout.
  • Payment Authorization: By providing payment details, you authorize us to charge the total amount of your order (including any applicable taxes) to the specified payment method.
  • Billing Accuracy: You are responsible for ensuring that the billing information provided is accurate. Incorrect information may result in payment delays or order cancellation.

4. Returns and Refunds

  • Return Period: We offer a 60-day return policy. You may return any unused, unopened, and undamaged products within 60 days from the date of delivery for a full refund.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the product.
  • Refund Processing: Once we receive and inspect the returned item (to confirm it meets the return criteria), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
  • Return Conditions: Products that are used, damaged, or returned without original packaging may be rejected, or a restocking fee may apply at our discretion.
  • Shipping for Returns: You are responsible for the cost of returning products to us, unless the return is due to a defect in the product or an error on our part (e.g., wrong item shipped).

5. Product Information

  • We strive to provide accurate descriptions, images, and pricing for all products on our website. However, we do not warrant that product descriptions or images are error-free, complete, or current.
  • In the event of a pricing error, we reserve the right to cancel the order and refund any payment made, or contact you to offer the option to proceed at the correct price.
  • Product colors may vary slightly from images on the website due to differences in monitor settings.

6. Limitation of Liability

  • Swig Lifes shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to loss of use, loss of profits, or delays in delivery.
  • Our total liability for any claim related to a purchase shall not exceed the total amount paid for the product(s) in question.

7. Modifications to Terms

We may update these Terms of Purchase from time to time. Any changes will be posted on this page, with the “Last Updated” date revised. Your continued use of our website after changes are made constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact us at:

[email protected]